Support

Email genjux1024@gmail.com with any question about SayakaCleaner, including purchases and refunds.

Email support

What to include

• Your macOS version and Mac model (Apple silicon or Intel).
• The SayakaCleaner version (Settings › About).
• What you were doing — scanning, reviewing, moving to the Trash, removing an app — and what happened.

Please don't send private files, passwords or other secrets.

Something was moved that you want back

Clean and Apps only move items to the macOS Trash. Open the Trash in the Dock, select the item and choose Put Back. History in SayakaCleaner lists what was moved and can show the recorded items that are still in the Trash.

Erasing or deleting Xcode simulators and runtimes, and emptying the Trash, are permanent and can't be undone. The app asks for a separate confirmation before each.

Some places weren't fully checked

macOS protects some folders. Allowing Full Disk Access for SayakaCleanerin System Settings › Privacy & Security can help; scan again afterwards.

Removing an app or emptying the Trash says it isn't allowed

These are done by Finder. Allow SayakaCleanerto control Finder in System Settings › Privacy & Security › Automation, then try again.

Purchases and refunds

Version 1.0is free, with every feature available; purchases aren't open yet. The refund policy is in the Terms of Service.